Call the local police non-emergency number and log a complaint. Please make sure you have the address of the offender and provide the police with as much information as possible.

Late payment fees can ONLY be waived by your Board of Directors, not Management. Please put your request in writing and send by email to info@propertylifemanagement.com or by mail to our postage address. Management will either forward to the Board if a meeting is not scheduled or discuss at the next scheduled Board of Directors meeting.

Property Life Management offers homeowners the ability to pay assessments either by mail or electronically through our partnership with AppFolio.

In accordance with the Virginia Condominium Act, Section 55-7997, the Virginia Property Owners Association Act, Section 55-512, the District of Columbia Condominium Act, Section 42-1904.11, and the Maryland Homeowners Association Act, Sections 11B-105 and 11B-106, all homeowners/condo owners need to obtain disclosure documents for your property prior to selling. These are legal documents that disclose all information pertinent to your property to the prospective buyer. Each jurisdiction has a timeline that must be met.

VA is 14 days, DC is 10 days, and MD is 20 days.

To order a Resale/Disclosure Packet, please visit us at http://www.homewisedocs.com 24/7. The packet must be ordered by the Seller or their Authorized Agent. Packets can be delivered electronically or by hardcopy paper. Processing time allowed by law (see above for your jurisdictions timeframe) begins from the date of the online request. If your closing date is within your jurisdictions timeframe, documents may be expedited and available in five – seven days. If you have questions or issues placing your order, please contact Homewisedocs at 800-310-6552. Online chat is also available at the website.

Please note: As part of the Disclosure packet, an inspection of the exterior of the property to certify that any improvements or alterations made to the unit are not in violation of the Association’s governing documents is required. A representative from the management company or a Board member may have to enter onto your property to perform the required inspection. This is completed during your jurisdictions processing period and PLM LLC does not set up appointments for inspections. All homeowner/condo assessment fees should be paid before ordering Disclosure documents, as unpaid assessments will be recorded in the documents. All overpaid assessments will be reimbursed at the time of settlement.

To obtain assessment information, visit us at http://www.homewisedocs.com.

If there is an after hours emergency involving risk to life or limb, please call 911 . If there is an after hours emergency to common area property (i.e. leaking roof or siding, tree down on a building), please call 703-737-0072 and leave a message to include the emergency, your name, association’s name, property address and a phone number where we can reach you. The service will page us. Having your vehicle towed is not an emergency (see below). We will return calls regarding towing the next business day.

First, contact your local police to ensure that your car was towed and not stolen. If the vehicle was towed, the police will have a report on file.

If your vehicle has been towed, please see the sign for the Towing Company at the entrance to your property and call them directly. There is a towing fee charged to the vehicle owner.

Vehicles are towed in accordance with your Associations’ towing policy. Common reasons for vehicles being towed are as follows:

1. The vehicle is improperly parked (in someone else’s reserved parking space, on common ground, in a fire lane or taking up more than one parking space).
2. The vehicle is stored or has not been driven in weeks and appears stored.
3. The vehicle’s parking tag, license plates or safety inspection has expired or is missing.
4. The vehicle is either inoperable or a safety hazard (flat or missing tires, broken windows or on a jack).
5. The vehicle owner is delinquent on their association assessment fees or has not come into compliance with other required payments.

For special trash items to be picked up in your area, please call your local trash service.

• AAA Trash (703) 818-8222
• BFI Trash (703) 560-8866
• KMG Hauling, Inc. (703) 961-1100
• Olivo Trash Service (703)237-1139
• Potomac Disposal Services (703) 560-8866
• Tenleytown Trash (202) 364-9694
• Waste Management (703) 450-5950
• American Disposal (703) 368-0500

For specific information on trash pick-up days in your community, please contact your trash company directly or PLM LLC at 703-737-0072.

All exterior changes need to be approved by the Architectural Review Committee (if applicable) or your Board of Directors for your homeowner’s association. Please fill out an architectural modification application form available by logging into your Association in AppFolio. It is important to review your Association’s architectural guidelines before filing for any architectural changes. You may find a copy of the guidelines in your Disclosure Packet or login to your association in AppFolio. Architectural reviews usually take up to 45 days. Please call the office only if your repair is of an urgent nature as the applications are approved by your volunteer Board or Committee.